FAQ

Need to know more?

Answers about Sentidant One, how it works and your data.

What is Sentidant One?

Sentidant One is a connection watch. It reads your heart rate, HRV and movement, suggests which of 12 emotions you may be feeling, and learns you as you confirm or correct it. Share a feeling with the people you choose: they feel it on their wrist as a pattern, a sound and a colour.

Who is Sentidant for?

Not everyone. And that’s okay. Sentidant is for:

  • Couples separated by time zones or life seasons
  • Parents and adult children who want to feel each other’s calm or joy
  • Siblings, best friends, long-distance love
  • Anyone who’s ever struggled to say “I’m not okay” but still wanted to be understood

It’s not for those who see technology only as utility. It’s for those who see connection as essential.

Do I need two watches to use it?

Not necessarily. You can use Sentidant One on your own: check-ins, your emotion history in the app, heart rate, sleep and workouts.

To share an emotion, add your people as friends in the app. For live heartbeat sharing, both of you need a Sentidant watch.

Is this just another wearable? What’s different?

Other wearables count. Sentidant feels. We’re not about burning calories or badges. We’re about emotional presence. What makes Sentidant different:

  • Emotion suggestions across 12 emotions that learn you
  • Shared feelings arrive as a pattern, a sound and a colour, designed for empathy, not alerts
  • You choose who you share with, and when
  • Software and experience designed in Switzerland
What kind of data does it collect? Is it safe?

You decide what is shared and with whom.

  • Your watch reads your heart rate, HRV and movement, and suggests emotions on the watch itself.
  • Nothing is shared with other people unless you choose to share it.
  • You can delete your account and data at any time in the app.

Your feelings are yours. Always. Read the privacy policy.

Will Sentidant try to guess or label my emotions?

Only gently and never without you. Sentidant doesn’t tell you what to feel. It suggests, and you decide. About every 30 minutes it asks: “Want to name it?” Or: “Your Sentidant felt something shift just now.”

You confirm or correct each suggestion, and it learns you. You’re always in charge of what’s shared, stored, or ignored.

Can’t I just call someone or text how I feel?

Of course. And we encourage that. But Sentidant is for the moments between:

  • The quiet pause between meetings
  • The instant you feel joy but can’t find the words
  • The night when you wish someone could just hold your hand, even from a world away

It’s not a replacement. It’s a ritual. A feeling. A silent message that says: “I’m with you.”

What if I’m not emotional? Or if this feels too sentimental?

Then maybe this isn’t for you. And that’s okay. But for those who feel deeply and wish they could share that feeling, Sentidant offers a quiet bridge across distance and silence. It’s for those who’ve ever said, “I don’t know how to say it… but I want you to know I’m here.”

Do I need my phone with me?

For calls and text messages, no: insert a nano-SIM with an active plan and the watch has its own mobile connection. If your watch is on 4G only, away from Wi-Fi and your phone, a shared emotion can take up to about an hour to arrive, and a heartbeat invitation can be missed.

What’s in the box?

Every Sentidant One comes with:

  • Sentidant One watch
  • Magnetic charging cable
  • Silicone strap
  • Quick-start cards and the instruction manual
  • A 12-month limited warranty

The Sentidant app is free.

Where is it made?

Software and experience designed in Switzerland. Made in China. We work with trusted manufacturing partners to ensure high standards of quality and reliability.

When can I buy one?

A first batch of 100 watches is in testing. Sales open after testing and certification. Join the waitlist and we’ll tell you when you can order.

How can I support the mission even if I don’t need a watch?

Beautiful question.

  • Share our story on Instagram or LinkedIn.
  • Tag someone you want to reconnect with.
  • Or simply: send a silent heartbeat of encouragement.

This project was born from pain, love and the longing to connect. Every share matters. Every pulse helps.

I need help with my watch.

Visit Support for getting started and common questions, or email info@sentidant.com.